About SmartQCx
This Privacy Policy explains how SmartQCx collects and uses personal information through https://www.smartqcx.com.
It covers this public website and enquiries submitted through it. Any separate agreement or privacy notice for the SmartQCx software platform applies to information processed within that platform.
Information you provide
When you submit a demo request or contact form, we collect the information you enter, including your name, work email address, company, area of interest, and message.
Please do not include passwords, payment details, or sensitive personal information in your message.
Technical information
Our website and its hosting and security services may process technical information such as your IP address, browser type, device information, requested pages, and access times. This information helps operate the website, diagnose problems, and prevent misuse.
How we use information
We use personal information to:
- Respond to enquiries and demo requests.
- Arrange product demonstrations and related discussions.
- Understand your project requirements.
- Maintain and protect the website.
- Meet applicable legal obligations.
Cookies
The website may use cookies necessary for its operation and security. WordPress also uses cookies for authorised users who sign in, including cookies that maintain login sessions and account preferences.
You can manage cookies through your browser settings. Blocking some cookies may affect website functionality.
Service providers and disclosures
Information may be processed by service providers supporting website hosting, form handling, message delivery, and security, as needed to provide those services.
We may also disclose information where required by law or where necessary to protect legal rights and prevent fraud or misuse.
Data retention
We retain enquiry information for as long as needed to respond to your request and manage related business discussions, subject to applicable legal requirements.
Technical records and backup copies may remain for the periods required by the systems that maintain them.
International processing
Our service providers may process information in countries other than your own. The locations involved depend on the services used to operate the website and handle enquiries.
Security
We use reasonable technical and organisational measures to protect personal information. However, no website, storage system, or transmission method can guarantee complete security.
Your privacy choices and rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain uses.
To make a privacy request, use our Contact page and describe your request. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations.
Links to other websites
This website may link to external websites. Their privacy practices are governed by their own privacy policies.
Changes to this policy
We may update this policy to reflect changes to the website, our practices, or applicable requirements. Updates will appear on this page.
Contact
For questions about this policy or how your information is handled, please use our Contact page.